frequently asked questions
how do you ship responsibly?
A handful of local stores pass along their boxes and packaging materials for me to reuse. Reuse is always better than recycle! Your box may look a little worn on the outside, but the inside will be full of your beautiful products.
Additionally, a tree is planted for every order shipped. This not only offsets well beyond the shipping carbon emissions for your order but also helps restore at-risk ecosystems, protect endangered species, improve soil stability and ultimately increase food supply and the overall well-being for us all.
what is the best way to store my soaps before using them?
It's best to store your soaps in a cool, dry place (so a bathroom that often gets hot and humid isn't actually ideal) and if possible keep them in a cardboard box. This helps preserve the scent but doesn't trap moisture as your bars will continue to release some moisture and become harder for a time, which also makes them last longer!
​
Or, for great smelling clothes, use the age old trick of keeping a bar or two in your dresser drawers!
how does local pick up work?
Once you receive your email confirming your order is ready for pick up, come by any day/time! All the details you'll need to know will be in your email.
Your order can be found in the fridge cooler by the front door. Quick pick up is appreciated.
will you be adding more products?
YES! I am continually working on new products and different scents. Check back from time to time to see what's new!
​
Do you have an idea or natural scent you'd love to be made? Let me know!
how do I use solid shampoo?
Check out this blog post with detailed instructions and FAQs. Don't hesitate to connect with me if you have any other questions!
how do I use solid dish soap + can I refill my bowl once the soap is gone?
Check out this blog post which also includes tips to extend the life of your soap and how to refill it when the time comes!
how do I use laundry stain remover bars?
Check out this blog post and find out just how useful and versatile this little magic bar is! And please let me know if you have any other questions.
how do I use dry shampoo powder?
Check out this blog post for a variety of different application techniques and other really useful tidbits. Let me know if you have any other questions!
do you ship internationally?
At this time I'm unable to ship orders outside of Canada. Check back from time to time as this may change in the future.